Home Instagram Facebook LinkedIn Down Top CircleDown ArrowDown ArrowDown2 ArrowLeft ArrowLeft2 ArrowRight ArrowRight2 Back to top of page

Hvidovre Hospital

Wayfinding strategy and design of wayfinding elements

In preparation for a large expansion of Hvidovre Hospital, Triagonal has developed a wayfinding model and an information concept based on a reduced number of clearly marked reception points and simple colour-coding.

As patients and relatives are often anxious and nervous when arriving, focus was on personal service, simplicity and clarity of information throughout the user journey, both­ online, in print, in calls and in the complex architecture of the hospital to provide the best possible user experience.

The new wayfinding systematics have been developed in collaboration with the end-users. One example of end-user involvement was a wayfinding ‘treasure hunt’ in collaboration with the hospital’s “Panel of Patients and Relatives”. In the treasure hunt users had to locate a specific exam room using the new wayfinding. A Danish summery about the treasure hunt can be found here.

Client: Hvidovre Hospital
Location: Hvidovre, Denmark
Project Period: 2009-2013
Team: Tina Ravbjerg, Peter Donner

Back

Similar Projects