“Triagonal’s innovation, creativity and understanding of human behaviour gives them a unique ability to deliver outstanding wayfinding solutions”
Philip Weake, CEO, Compass International Media
We are an interdisciplinary team of passionate wayfinding consultants ranging from graphic and industrial designers, to engineers and anthropologists. All with creative experience and a user-centred approach to all phases of a project – from fieldwork and analysis, to concept development, implementation and evaluation.
Triagonal is one of the world’s leading wayfinding design firms providing wayfinding and information design services and expertise globally. Decades of experience within the field and a great number of prestigious projects, awards and recognition have made Triagonal a trusted wayfinding firm creating value for our clients, partners and society. The company is owned by the three founding partners: Tina Ravbjerg, Peter Donner and Nicolai Okkels.
Our systematic, yet flexible, design process evolves around accommodating the diverse needs of users, whilst creating value for all stakeholders through research, analysis and design. As a result, we ensure our wayfinding signage solutions are tailored to the specific environment and the client’s needs, rather than just being standard solutions.
Finding the right signage manufacturer for either bespoke or standard solutions is key to a successful result, as is working with the right partners throughout the value chain. As experienced signage and wayfinding consultants we work with some of the world’s most respected wayfinding signage companies producing signage systems to meet every need.
Teaming up with partner organizations, which are – just like Triagonal – well-known experts in their fields, vouches for the most qualified and exhaustive solutions.
Therefore, we have joined forces with local and international partners from every field. All of which are from some of the world’s most acclaimed companies within the fields of:
As acutely aware as we are of the specific, yet extremely important place in the value chain we occupy, as humble and respectful we aim to be when it comes to the expertise and contributions of all its other components.
The complex spaces like airports, hospitals, shopping centres, educational institutions and campuses, libraries and cultural centres, all reach out to large and diverse audiences – locally as well as internationally. It is therefore crucial that we make sure that they comply with the core values and principles to which we adhere.
Our approach to wayfinding design is user-centred and purpose-driven and draws on principles such as spatial problem solving, studies of cognitive processes and behavioural design. Our aim is to design wayfinding systems that not only support the users, but, indeed, empower them to find their ways easily and effectively.
Exploring the users’ objectives, motivations and behaviour within a given space is of crucial importance when designing wayfinding. It is essential for us to understand both the users and the environment in which they navigate in order to design strategic wayfinding solutions that add value for our customers and their organisations.
Tina has more than 25 years of experience as a designer and project manager, both in Denmark and abroad. Tina has extensive experience in all phases of a design project – from evaluation to final implementation – and has worked on projects in public space and transport, shopping centres, healthcare and educational institutions.
Tina’s main work areas are information design for public spaces, analysis of flows and user requirements, graphic design as well as implementation. Besides running design projects Tina is also Head of Administration at Triagonal.
Peter has more than 25 years of experience as a flow expert, project manager and graphic designer in Denmark and worldwide. He is Triagonal’s creative powerhouse and he has expansive knowledge within hospitals and healthcare as well as the commercial part of Triagonal’s work.
Peter’s main work area is the interaction between user and the provider of information – both in complex physical spaces and through digital media. Furthermore, Peter is the driving force in developing Triagonal’s use of new technology in their wayfinding projects.
Nicolai is an information design specialist with a background in architecture and industrial design. He has more than 20 years of experience as a worldwide designer and project manager. Nicolai’s main work areas are analysis and optimization of passenger flows and user experience, development of concepts and strategies, as well as graphic and industrial design. Nicolai has extensive knowledge of wayfinding in airports and has worked on more than 50 projects worldwide, where he has optimised passenger flows and designed complete wayfinding systems.
Nicolai is very visual in his work and prefers to use markers and paper in the creative phase, mainly because of the tactile qualities and visual overview they provide.
Steinar has been affiliated with Triagonal since 2016, as an external advisor until 2019, where he joined the company part-time as Head of Strategy and Business Development.
He is dedicated to improving organizational performance and innovation capacity through stakeholder engagement strategies and design thinking. He has held several management positions in the private sector, primarily in design-based manufacturing companies, followed by senior management positions in the design sector, a.o. as CEO of the Association of Danish Designers.
Author of the book “InnoliteracyTM: From Design Thinking to Tangible Change” published in Denmark (2015) and in the US (2018), besides contributing to several books on design, innovation and the creative industries, a.o. “The Bloomsbury Encyclopedia of Design” (2015).
Louise holds a Master’s degree in Medical Anthropology from the University of Copenhagen with electives in design anthropology and organisational anthropology. Previously, Louise has worked on different research projects investigating how the physical surroundings affect patients’ experiences with hospitalisation. Through a mix of qualitative and quantitative user centred research methods Louise works towards documenting the effect of Triagonal’s wayfinding systems. Furthermore, she is mapping out the existing evidence-based research about wayfinding in a literature study generating knowledge that is being incorporated into the daily practice at Triagonal, making sure that we are always expanding our knowledge and staying on top of our field.
Louise is driven to create solid solutions that make a difference for the end user and she is intrigued by the way architecture and physical environments affect and shape social life.
Caroline holds a MSc degree in Design & Innovation from the Technical University of Denmark (DTU). She is specialized within systems design – from analysing service and work systems and identifying problems to developing and visualising concepts for optimization.
Her design engineering background makes up the foundation for her structured and creative approach. Furthermore, it is essential for Caroline to have a user-centred mindset when carrying out any project, making sure that the design accommodates and is intuitive to the user.
Rikke holds a bachelor’s degree in Design and Innovation from The Technical University of Denmark (DTU). Through her education she has gained skills and knowledge within the fields of technical and social sciences. This among other things entails hardcore engineering courses such as materials and mechanical properties as well as more sociological human-centred design courses, all with Design Thinking at its core.
As a design engineer, Rikke works with all parts of the process from early design to a final concept in close collaboration with the customer.
Peter is a multidisciplinary designer specialising in design, art direction and concept development for wayfinding and architectural projects. He has a broad experience from the festival and cultural business fields, designing identities and campaigns, for both analogue and digital platforms and spaces. Peter has a structured and strategic approach to his work, which combines identity, graphic design, branding, communication, form, colour typography.
Peter holds a Ma. degree in Design from the Royal Danish Academy and studied abroad in Canada, focusing on visual storytelling and motion design. He is driven to design solutions that both intrigues and convey the users’ needs in both atmosphere and journey.
Marianne holds a B. Eng. in Integrated Design from University of Southern Denmark (SDU). In her work with project management at Triagonal she draws on many years of experience working as design engineer, project manager and with marketing in the industries of furniture design, interior design and ventilation products.
Marianne’s main focus is design development, focused on wayfinding and user behavior. Her role is to manage the project work, while having the overall customer contact. Her approach is very analytical and structured – always aiming for innovative, sustainable and easy-to-understand solutions, beneficial and value-creating for the users.
We are always looking for more talented people. If we do not have any open positions, that match what you are looking for, you are still more than welcome to send your unsolicited application to [email protected]