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Wayfinding Specialists

Passionate wayfinding specialists

Work in progress at Triagonal Information Design

Decades of experience

We are an interdisciplinary team of passionate wayfinding consultants ranging from graphic and industrial designers, to engineers and anthropologists. All with creative experience and a user-centred approach to all phases of a project – from fieldwork and analysis, to concept development, implementation and evaluation.

Triagonal is one of the world’s leading wayfinding design firms providing wayfinding and information design services and expertise globally. Decades of experience within the field and a great number of prestigious projects, awards and recognition have made Triagonal a trusted wayfinding firm creating value for our clients, partners and society. The company is owned by the two founding partners: Peter Donner and Nicolai Okkels.

Triagonal's wayfinding design created for Basaksehir City Hospital in Istanbul

World class wayfinding signage

Our systematic, yet flexible, design process evolves around accommodating the diverse needs of users, whilst creating value for all stakeholders through research, analysis and design. As a result, we ensure our wayfinding signage solutions are tailored to the specific environment and the client’s needs, rather than just being standard solutions.

Finding the right signage manufacturer for either bespoke or standard solutions is key to a successful result, as is working with the right partners throughout the value chain. As experienced signage and wayfinding consultants we work with some of the world’s most respected wayfinding signage companies producing signage systems to meet every need.

Examples of industrial design created by Triagonal Information Design

Partnerships & collaborations

Teaming up with partner organizations, which are – just like Triagonal – well-known experts in their fields, vouches for the most qualified and exhaustive solutions.

Therefore, we have joined forces with local and international partners from every field. All of which are from some of the world’s most acclaimed companies within the fields of:

  • Architectural, engineering and contracting firms
  • Innovative and state-of-the-art technology providers
  • Experts within spatial and digital storytelling, advertising in complex environments and back-of-house operations.

As acutely aware as we are of the specific, yet extremely important place in the value chain we occupy, as humble and respectful we aim to be when it comes to the expertise and contributions of all its other components.

A collection of user studies conducted by Triagonal for hospital wayfinding projects.

Putting your user at the centre

Our approach to wayfinding design is user-centred and purpose-driven and draws on principles such as spatial problem solving, studies of cognitive processes and behavioural design. Our aim is to design wayfinding systems that not only support the users, but, indeed, empower them to find their ways easily and effectively.

Exploring the users’ objectives, motivations and behaviour within a given space is of crucial importance when designing wayfinding. It is essential for us to understand both the users and the environment in which they navigate in order to design strategic wayfinding solutions that add value for our customers and their organisations.

Triagonal's Partner and Head of Healthcare Peter Donner

Peter Donner

Director, Health
+45 2043 3680
[email protected]

Peter has more than 25 years of experience as a flow expert, project manager and graphic designer in Denmark and worldwide. He is Triagonal’s creative powerhouse and he has expansive knowledge within hospitals and healthcare as well as the commercial part of Triagonal’s work.

Peter’s main work area is the interaction between user and the provider of information – both in complex physical spaces and through digital media. Furthermore, Peter is the driving force in developing Triagonal’s use of new technology in their wayfinding projects.

Triagonal's partner and head of transportation Nicolai Okkels

Nicolai Okkels

Director, Transportation
+45 2944 8836
[email protected]

Nicolai is an information design specialist with a background in architecture and industrial design. He has more than 20 years of experience as a worldwide designer and project manager. Nicolai’s main work areas are analysis and optimization of passenger flows and user experience, development of concepts and strategies, as well as graphic and industrial design. Nicolai has extensive knowledge of wayfinding in airports and has worked on more than 50 projects worldwide, where he has optimised passenger flows and designed complete wayfinding systems.

Nicolai is very visual in his work and prefers to use markers and paper in the creative phase, mainly because of the tactile qualities and visual overview they provide.

Jobs at Triagonal

Unsolicited applications

We are always looking for more talented people. If we do not have any open positions, that match what you are looking for, you are still more than welcome to send your unsolicited application to [email protected]