About – Triagonal

Triagonal is a multidisciplinary design consultancy specialised in wayfinding strategy and information design in three main areas: transportation, healthcare and public space.

We are a team of graphic and industrial designers, engineers and anthropologists with creative experience and a user-centred approach to all phases of a project – from fieldwork and analysis, concept development to implementation and evaluation.

Triagonal works both locally and internationally within complex spaces like airports, hospitals, shopping malls, educational institutions, libraries and cultural centres.

Tina Ravbjerg
Managing Partner

Peter Donner
Director, Health

Nicolai Okkels
Director, Aviation

Steinar Valade-Amland
Strategy & Business Dev.

Marco Berends
Information Designer

Pernille Rahbek Simonsen
Design Engineer

Axel Nyegaard
Process & QA

Sarah Søgaard-Hansen
Design Engineer

Camilla Düsterdich Hansen
Design Engineer

Louise Brockdorff
Project Manager

Jonathan Pagaard
Design Engineer

Louise Havskov Kristiansen
Medical Anthropologist

Tina Ravbjerg

Managing Partner

+45 2170 0974

+45 2170 0974

[email protected]

Tina has more than 25 years of experience as a designer and project manager, both in Denmark and abroad. Tina has extensive experience in all phases of a design project – from evaluation to final implementation – and has worked on projects in public space and transport, shopping centres, healthcare and educational institutions.

Tina’s main work areas are information design for public spaces, analysis of flows and user requirements, graphic design as well as implementation. Besides running design projects Tina is also Head of Administration at Triagonal.

Peter Donner

Director, Health

+45 2043 3680

+45 2043 3680

[email protected]

Peter has more than 25 years of experience as a flow expert, project manager and graphic designer in Denmark and worldwide. He is Triagonal’s creative powerhouse and he has expansive knowledge within hospitals and healthcare as well as the commercial part of Triagonal’s work.

Peter’s main work area is the interaction between user and the provider of information – both in complex physical spaces and through digital media. Furthermore, Peter is the driving force in developing Triagonal’s use of new technology in their wayfinding projects.

Nicolai Okkels

Director, Aviation

+45 2944 8836

+45 2944 8836

[email protected]

Nicolai is an information design specialist with a background in architecture and industrial design. He has more than 20 years of experience as a worldwide designer and project manager. Nicolai’s main work areas are analysis and optimization of passenger flows and user experience, development of concepts and strategies, as well as graphic and industrial design. Nicolai has extensive knowledge of wayfinding in airports and has worked on more than 50 projects worldwide, where he has optimised passenger flows and designed complete wayfinding systems.

Nicolai is very visual in his work and prefers to use markers and paper in the creative phase, mainly because of the tactile qualities and visual overview they provide.

Steinar Valade-Amland

Strategy & Business Dev.

2031 2240

2031 2240

[email protected]

Steinar has been affiliated with Triagonal since 2016, as an external advisor until 2019, where he joined the company part-time as Head of Strategy and Business Development.

He is dedicated to improving organizational performance and innovation capacity through stakeholder engagement strategies and design thinking. He has held several management positions in the private sector, primarily in design-based manufacturing companies, followed by senior management positions in the design sector, a.o. as CEO of the Association of Danish Designers.

Author of the book “InnoliteracyTM: From Design Thinking to Tangible Change” published in Denmark (2015) and in the US (2018), besides contributing to several books on design, innovation and the creative industries, a.o. “The Bloomsbury Encyclopedia of Design” (2015).

Marco Berends

Information Designer

+ 45 2545 2554

+ 45 2545 2554

[email protected]

Marco holds a BSc in Architecture from Delft University of Technology and a Master’s Degree in Communication Design from Kolding Design School. As an information design specialist, he creates clear and engaging user journeys and graphics from complex problems. His work is overlapping in the fields of environmental graphic, editorial graphic design, information and UX design. Marco aims at making his designs functional, simple and bold, and therefore, his skills are perfectly utilized here at Triagonal, working with wayfinding and visualisation of information in public space.

Pernille Rahbek Simonsen

Design Engineer

+45 2966 1182

+45 2966 1182

[email protected]

Pernille has a Master´s Degree in Design and Innovation from the Technical University of Denmark. Pernille has worked on different holistic design projects in the healthcare sector – all with special emphasis on user involvement and user-driven innovation. Pernille’s main work areas are research and analysis of user requirements, flow optimisation and concept development for wayfinding systematics.

With a background as a design engineer, Pernille works systematically and structured with wayfinding design, but she also underlines the importance of using empathy as a driving force to advance a common dialogue with the end-user. In Pernille’s opinion, testing concepts is key to ensure that our solutions actually work for the users and have a positive effect in their everyday life.

Axel Nyegaard

Process & QA

+45 2072 0470

+45 2072 0470

[email protected]

Axel Nyegaard holds a degree in Business Economics from Roskilde University and has worked in organisations of all shapes and sizes. As a Project coordinator with a business background Axel will work on optimizing Triagonal’s financial and project management systems.

Sarah Søgaard-Hansen

Design Engineer

+45 6062 5641

+45 6062 5641

[email protected]

Sarah holds a Master’s Degree in Design and Innovation from the Technical University of Denmark. Throughout her education, Sarah has focused specifically on product – and industriel design. One of Sarah’s core strengths is her ability to balance between delivering pragmatic results while still thinking of solutions suitable for future scenarios. Her main work areas are research, user analysis, ideation and concept development for the industrial design of signage.

Sarah is especially passionate about creating user-centered design that allows identification of unmet user needs in a structured manner. She is driven by developing innovative solutions in a recognisable design that stays in accordance with an existing image and brand. Sarah has a special eye for shapes, colours and functionality.

Camilla Düsterdich Hansen

Design Engineer

+45 2637 2050

+45 2637 2050

[email protected]

Camilla holds a master degree in Design & Innovation from the Technical University of Denmark (DTU). She is specialised in behavioural design and driven by a curiosity to discover and provide users with what they need, rather than what they think they need.

Camilla has an open mindset when working with Wayfinding, continuously challenging status quo with new ideas. Her engineering background provides her with a structured approach, which comes in handy when working with complex environments in multiple projects. She is always keen on making sketches and prototypes to illustrate and test her ideas.

Louise Brockdorff

Project Manager

+45 4053 4128

+45 4053 4128

[email protected]

Louise Brockdorff holds a MSc degree in Design & Innovation from the Technical University of Denmark and certificate in project management from RMIT. The last 7 years she has worked in the aviation industry as a project manager of numerous complex development projects with a user centric focus.

Louise maintains the great overview of all Triagonal’s current and upcoming projects, and with her structured approach, she manages to assign the right people to the right projects. She secures an efficient task planning and allocation of human resources, allowing employees to perform their best in projects.

Jonathan Pagaard

Design Engineer

+45 5219 4055

+45 5219 4055

[email protected]

Jonathan Pagaard holds a MSc degree in Design & Innovation from the Technical University of Denmark. As Design Engineer, Jonathan works in the intersection between design of products and services, from early concepts to final designs. His specialties lay within user research, concept development and his strong ability to express himself visually.

Louise Havskov Kristiansen

Medical Anthropologist

+45 6176 8981

+45 6176 8981

[email protected]

Louise holds a Master’s degree in Medical Anthropology from the University of Copenhagen with electives in design anthropology and organisational anthropology. Previously, Louise has worked on different research projects investigating how the physical surroundings affect patients’ experiences with hospitalisation. Through a mix of qualitative and quantitative user centred research methods Louise works towards documenting the effect of Triagonal’s wayfinding systems. Furthermore, she is mapping out the existing evidence-based research about wayfinding in a literature study generating knowledge that is being incorporated into the daily practice at Triagonal, making sure that we are always expanding our knowledge and staying on top of our field.

Louise is driven to create solid solutions that make a difference for the end user and she is intrigued by the way architecture and physical environments affect and shape social life.