Finding your way in a complex building or environment is not always an easy nor intuitive task. This is where good wayfinding can make a huge difference. Wayfinding goes far beyond putting up signs and arrows pointing people in the right direction. It refers to the discipline of guiding people through a physical environment and enhancing their understanding and experience of the given space.
Our approach to wayfinding is user-centred but it also draws on principles such as spatial problem solving, study of cognitive processes and behavioural design. Our aim is to design wayfinding systems that not only support the users, but empower them to easily and effectively find their way.
Through research and analysis of a building or environment, we design information and signage systems that facilitate easy navigation for the user, while at the same time minimising the risk of them getting confused or lost. Through a logical information system, we improve the overall user experience and unfold the potential of the given place.
Triagonal’s systematic yet flexible design process is the core of what we do. Our approach to wayfinding does not start with signage or graphic design, but with the user. Exploring the users’ objectives, motivations and behaviour within a given space is key when designing wayfinding solutions. It is essential for us to understand both the users and the environment they navigate in, in order to design effective wayfinding solutions.
Our design process revolves around accommodating the needs of the users and creating value for all stakeholders through analysis, function and design. As a result, we ensure that the solutions are tailored to the specific space and client, rather than being standardised solutions, forced to fit.
We call it the Triagonal way.