A sign is not just a sign. You might not notice it when rushing to your airport gate, but different types of wayfinding information are placed and organised on different types of signs according to their function. So, when defining a wayfinding systematics for an airport, it is often useful to bring a mental model and framework into play that can ease this process. At Triagonal we often use the model above for such processes. ‘There’ refers to directional information telling you how to get to destinations, often at main decision points. ‘Here’ marks a specific destination point. In airports, this may be gates, toilets, or other airport functions, where the signage confirms that you have reached your destination. ‘What’ contains more overall, often dynamic information. This includes flight information, maps, or interactive content providing you with more person-specific information.
#wayfinding #informationdesign #triagonal #usercentreddesign