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In October 2020 the Danish newspaper Politiken posted our debate entry (in Danish) on their online site about public space design and architecture called Politiken Byrum. In the debate entry Peter Donner argues, together with anthropologist Birgitte Folmann, how the challenges we face in public spaces due to COVID-19 can be addressed through design – rather than through restrictions – by creating meaningful, user-centred solutions.

This paper is an elaboration of the theme of our conference presentation in early September 2020 at the European Healthcare Design Congress (www.europeanhealthcaredesign.eu.)where Steinar Valade-Amland discussed how we ensure user empowerment in the process of digitalisation of wayfinding in general and healthcare systems in particular.

The article was first published by SALUS Global Knowledge Exchange, a knowledge community dedicated to designing a healthier society and a more sustainable planet. Individuals can join the SALUS community for free at www.salus.global where they will find a wealth of content related to designing for healthcare, public health, urban health and planetary health.

As part of a restoration program, applying layman’s terms to wards and treatment rooms, Triagonal has developed new wayfinding systematic and information design for Randers Regional Hospital. As part of the project we have conducted an evidence study at Randers Regional Hospital to test the effect of our wayfinding strategy. The study investigates the effect of the implemented wayfinding design by before-and-after studies. The results of the study show an enhancement in patients’ ease of navigating through the hospital.
The report has an English abstract while the report is written in Danish.

This is the fourth article in a series of four, where we open up a discussion about the significance and future of good wayfinding. Based on evidence-based research and two decades of experience from guiding people in complex environments like airports, hospitals and other public areas, we discuss the role of wayfinding as an enabler of intuitive journeys, followed by an article on wayfinding for all of us – regardless of our cognitive, physical and emotional capacity. The third article focuses on how wayfinding can enhance the overall experience of a service, and finally – the fourth article revolves around where we believe that wayfinding is heading, and the role of new technologies in informing that development.

This is the third article in a series of four, where we open up a discussion about the significance and future of good wayfinding. Based on evidence-based research and two decades of experience from guiding people in complex environments like airports, hospitals and other public areas, we discuss the role of wayfinding as an enabler of intuitive journeys, followed by an article on wayfinding for all of us – regardless of our cognitive, physical and emotional capacity. The third article focuses on how wayfinding can enhance the overall experience of a service, and finally – the fourth article revolves around where we believe that wayfinding is heading, and the role of new technologies in informing that development.

This is the second article in a series of four, where we open up a discussion about the significance and future of good wayfinding. Based on evidence-based research and two decades of experience from guiding people in complex environments like airports, hospitals and other public areas, we discuss the role of wayfinding as an enabler of intuitive journeys, followed by an article on wayfinding for all of us – regardless of our cognitive, physical and emotional capacity. The third article focuses on how wayfinding can enhance the overall experience of a service, and finally – the fourth article revolves around where we believe that wayfinding is heading, and the role of new technologies in informing that development.

This is the first article in a series of four, where we open up a discussion about the significance and future of good wayfinding. Based on evidence-based research and two decades of experience from guiding people in complex environments like airports, hospitals and other public areas, we discuss the role of wayfinding as an enabler of intuitive journeys, followed by an article on wayfinding for all of us – regardless of our cognitive, physical and emotional capacity. The third article focuses on how wayfinding can enhance the overall experience of a service, and finally – the fourth article revolves around where we believe that wayfinding is heading, and the role of new technologies in informing that development.